Returns & Refund Policy
|After receiving the item you can cancel the purchase within|
|30 days on New Products supplied by Mailorder.|
All used parts non-returnable - The buyer is responsible for return postage costs.
|Return policy details|
|We have a very fair and flexible returns policy on mailorder new items, if you purchase your item you're welcome to return it within 30 days from the purchase date. Any refunds made will not include the original shipping cost, and if it was free shipping there will be a charge to cover our cost of sending your requested item(s). (There is a 15% restocking charge on unused new returned items) For items sent via Courier there is a £8.95 return charge, for items sent via Royal Mail, it is up to £3.50 delivery charge. If you receive an item that is incorrect, faulty or broken, please contact us. Most of the time we will arrange a swap of the incorrect/faulty item with the correct product, and this can be done the next working day. To return an item/order, please return to the business address as on your invoice or the website along with your email addrerss, name, contact number and order number. For returns outside of the UK, please email us first. Alternatively please call on 01482 480933.|
Please note all used parts are as described and non - non-returnable.