Refund Policy


Returns policy

After receiving the item you can cancel the purchase within
Return postage
30 days
Buyer pays return postage

The buyer is responsible for return postage costs.

Return policy details
We have a very fair and flexible returns policy, if you purchase your item you're welcome to return it within 30 days from the purchase date. Any refunds made will not include the original shipping cost, and if it was free shipping there will be a charge to cover our cost of sending your requested item(s). For items sent via Courier there is a £8.95 return charge, for items sent via Royal Mail, it is up to £3.50 delivery charge.  If you receive an item that is incorrect, faulty or broken, please contact us. Most of the time we will arrange a swap of the incorrect/faulty item with the correct product, and this can be done the next working day. To return an item/order, please email us your name, contact number and ebay ID. For returns outside of the UK, please email us first. For the quickest and best response please contact us via the eBay message system. Alternatively please call on 01482 480933.

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